Marketing automation enables you to not only automate your marketing processes but also your sales and CRM processes. However, as with anything, timing is key. If you implement marketing automation at the wrong time, it could end up falling flat on its face. So how do you know when your business is ready for marketing automation?
1) You spend a lot of time on repetitive tasks
Repetitive tasks draw your time and attention away from other – often more important – things. While scheduling sales calls, sending out emails and assigning tasks to your sales team are all important parts of running your business, they don’t need to be done manually.
If you’re spending a lot of time on repetitive tasks and other areas of your business are suffering as a result, it might be time to think about marketing automation. Not only will you free up some of your time, but automating some of your work will also reduce the risk of human error.
2) You’ve set clear sales and marketing goals
Before investing in a marketing automation system, it’s important to know what you want to achieve with it. Otherwise, it’s a waste of money.
- Do you want to generate more leads?
- Increase your conversions?
- Or are you looking to gain a clearer understanding of the buyer’s journey?
If you already have goals in place, you’re probably ready for marketing automation. These goals will also help inform which marketing automation platform is right for you.
3) You have a wealth of content and a good content creation process
If your content is looking a little shallow, you’re probably not ready for marketing automation. For it to be effective you need a wealth of content, such as:
- website content
- blog posts
This content will form the basis of your marketing automation strategy, so it’s important that you have enough of it before investing in the software.
4) You have time and resources to dedicate to a marketing automation platform
While marketing automation can save you time, in the long run, it doesn’t happen overnight.
- Do you have resources available for setting up the system and transferring your data?
- Does your team have the time to spend training on the software?
On top of this, you need to ensure you have the resources to create and maintain campaigns in the long term.
5) You have enough website visitors
If your website traffic is low, you may not be ready for marketing automation. The software offers functionalities based on visitors’ activities on your website, such as lead scoring and segmentation. It can also capture new leads and add them to your database.
6) You’ve noticed issues with your current marketing campaigns
The ‘stab in the dark’ approach of traditional marketing comes with a number of drawbacks. Firstly, it can be difficult to track the success of these types of campaigns. As well as this, the broader nature of traditional marketing may not be providing you with the ROI you’re hoping for.
Marketing automation systems come with built-in reporting and analytics. You can gain insight into how well your campaigns are doing, who they’re reaching and who’s interacting with them. The software also allows you to use segmentation and targeting to ensure your marketing is reaching the right people.
7) You want to work harder on customer retention
If your customers don’t make repeat purchases or – worse – they go elsewhere after buying from you, it might be time you started using marketing automation.
Despite the name, marketing automation is for more than just marketing to prospective customers. It’s also for marketing to existing customers. You can use the software to provide a stellar customer experience and keep customers in the loop by recommending complementary products and letting them know about new releases. By using marketing automation to strengthen your customer relationships, customers are more likely to continue buying from you.
Marketing automation can be beneficial for virtually all businesses. But if you implement the software before your business is ready, you may not reap its full benefits.
To find out more about marketing automation and how it can complement your sales and CRM strategies, contact us at Flowbird today.