Explore the key steps to smoothly implement Pipedrive CRM and maximise its benefits for your business.
If your sales team lives in the pipeline, Pipedrive is the CRM that ships fast and actually gets used. It's built around activity-based selling — simple stages, clear next steps, lightweight automation, and reporting your reps will open. This guide shows you how to get 30 days with the least fuss.
If you're unsure — book a call with us.
Most SMEs can implement Pipedrive in 2-4 weeks if they timebox scope and avoid "big-bang" migrations. Enterprise rollouts with complex integrations take longer, but the sequence below still applies.
Pick one sales motion(e.g. inbound demo requests) and a single pipeline.
Checklist: owner, pipeline stages, activity types, basic permissions, success metric(e.g., time-to-first-activity).
De-dupe people/ organisations,standardise fields, then import.
Checklist: unique IDs, email domains, owner mapping, closed deals archived, custom fields mapped.
5-7 clear stages; each stage has 1-2 required activities.
Template:
New > Qualified > Discovery > Proposal > Negotiation > Won/Lost
Required activities example:
Call scheduled, demo done, proposal sent.
Only include fields sales will actually use (it's not as many as you'd think)
Starter set: ICP tier, lead source, use-case, decision role, next step date, ARR/Value.
Automate handoffs, not judgement calls.
Examples:
60-minute role-based training + a cheat sheet.
Cheat sheet contains: where to click, what to update, what not to change,how we measure adoption.
Ship weekly improvements; measure behaviour not just revenue.
Adoption KPIs:
Choose the lowest plan that support; email sync, permissions you need, and the automation scope you actually plan to use in the next 90 days. You can always upgrade once you're confident you'll use the extra features. (Flowbird will advise you during scoping).
People: exec sponsor, sales lead, CRM owner, data owner.
Pipelines: names, stages, required activities.
Fields: list + data types + ownership.
Data: sources, dedupe rules, import plan.
Automation: list of triggers + outcomes, SLA timers.
Training: schedule, deck, cheat sheet, Q&A.
Review: weekly adoption metrics, improvement log.
How much does a Pipedrive implementation cost?
Depends on scope. For a single pipeline with basic automation, implementations are usually lightweight; complex migrations and integrations cost more. We quote after a short scoping call.
What integrations should we start with?
Start with the ones that unblock sales: calendar, email, website forms, and your billing or proposal tool. Add enrichment and BI once the basics are stable.
Can we keep Zapier?
Yes. Flowbird will build zaps (build-only, documented handover). For ongoing support, governance, and scale we recommend Make and can migrate when you’re ready.
How do we drive adoption?
Make it easy to do the right thing: required next activity, simple stages, and weekly hygiene checks. Reward behaviour, not just closed revenue.
Flowbird are trusted UK Pipedrive partners. Calm, time-boxed rollouts with training that sticks. We meet you where you are — and take you where you're going.