• implementing crm

Are You Planning on Implementing CRM Within Your Company?

Reliable, repeat customers are the foundations for sustainable success, as their sales allow firms to plan for the future. That's why successful firms work hard to keep high value customers satisfied. They know that a few regular customers are worth their weight in gold, and you should too. Thankfully, there are tools available that

2017-09-15T11:23:03+00:00
  • client

Have You Ever Had a Client Who Stopped Buying from You?

In the business market, it is ideal to keep tabs on your most loyal clients. Being fully aware of the buying habits of big spenders can help you to understand the needs of the consumers and can help you appeal to their wallets more effectively. The consumer market fluctuates at a vigorous pace as

2017-09-06T13:43:37+00:00
  • customer communication

The Best Ways to Achieve Success Through Customer Communication

A key focus of your marketing efforts is communication with your contacts. This will help you develop strong relationships and build up a loyal customer base. At Flowbird, we offer a range of services to help you do this. Tailor Newsletters to Everyone Client A popular way for businesses to maintain regular customer communication

2017-07-28T12:12:16+00:00
  • sales incentives

Repeat Customer Sales Incentives: Are They Part of Your CRM Strategy?

For your business to be successful, you need to drive sales numbers and revenues upwards. This requires you to attract more customers. Additionally, you need to keep existing customers loyal and ensure that they return to your company to make purchases time and time again. Enticing customers to make repeat purchases is one of the

2017-07-28T12:12:36+00:00
  • customer relationship management

The Best Kept Secrets in Customer Relationship Management

Every good business director knows how important customer relationship management is. It's all about focusing on customers’ wants, needs and experiences, and asking and answering difficult questions. Developing an understanding between yourself and your customers enables you to gain more customers, benefit from more word of mouth referrals, develop a better brand image and

2017-06-28T09:15:52+00:00
  • leading the way in crm

4 Trailblazers Leading the Way in CRM

The right CRM integration tools can drastically enhance the efficiency and profitability of a company. From web content publishing to document automation, successful market leaders have witnessed first-hand how CRM helps make business run smoothly. Here are four companies leading the way in CRM in the management of their workflows and data. Marriott: managing

2017-05-13T07:04:22+00:00
  • crm will help improve your sales turnover

6 Ways CRM Will Help Improve Your Sales Turnover

As a B2B business director, you have to invest a lot in your efforts to continually improve your company's sales turnover. A key part of achieving this is by satisfying your customers. Satisfied customers trust companies to provide them with products and services that will help them run and excel at their businesses. In today’s

2017-05-13T07:04:22+00:00
  • biggest disasters in CRM

The 3 Biggest Disasters in CRM History

CRM can have huge benefits for a company's success. It can help to turn leads into sales, encourage repeat purchases and help with branding strategy. Many companies also find their CRM systems vital for dealing with customer complaints efficiently. However, to be effective CRM needs to be selected and implemented correctly. Poor use of CRM can lead

2017-05-13T07:04:23+00:00

What Sports Can Teach Us About CRM

Many of the principles that apply to a competitive sport can be applied to CRM. Indeed, by using the various aspects of sporting competition as analogies, you may be able to explain the main principles of CRM to key individuals within your organisation more effectively. Selecting the right customers Imagine you're running a football team! You'll

2017-05-28T08:10:45+00:00 Tags: , |