why your relationships with your customers can make or break your business

  The old adage that the customer is always right still holds true. Today more than ever, new businesses need to appreciate just how important it is to maintain happy customer relationships. Starting a new business is no mean feat. But masterful customer relationship management could be the secret ingredient to success. “The customer is…

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CRM Agency

CRM covers the relationships you have with your contacts and customers. It includes leads who are only just becoming familiar with your company’s name, right through to your most loyal customers. CRM software enables you to manage these relationships and keep everything in one place with a purpose-built system. Many of these systems have been…

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Why CRM is essential - man gesturing with laptop and notedbook on desk

According to various surveys conducted, customers make approximately 51% of their purchases online. As a result, businesses, including those selling local products, are pushing towards creating a more significant online presence. But as a company’s consumer base grows, customising interactions with customers becomes challenging. This is where a customer relationship management (CRM) strategy steps in. …

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what are the benefits of an integrated crm and marketing automation system

Customer relationship management (CRM) and marketing automation are renowned for managing and boosting a company’s sales and marketing efforts. CRM software acts as a database of your leads and customers. It’s a central hub for your salespeople to view the status of leads as they move down the sales funnel. Marketing automation, on the other hand, focuses…

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How a CRM system will help your business - man and woman shaking hands

Interested in how a CRM system will help your business? Then you’ve come to the right place! CRM (customer relationship management) software is essential for growing businesses. Offering contact management, opportunity management, dashboard analytics and marketing automation, a CRM system unites many of the key aspects of your business. It’s a single platform to store…

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pipedrive integrations

Pipedrive is a cloud-based sales CRM system. We use it to help our clients streamline their sales processes and reach their goals. There are a few reasons we love Pipedrive – and it’s not just because it automates repetitive tasks (though that is high up on our list!). A few reasons we love Pipedrive It’s pipeline-focused,…

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find your lost leads

Where can you find your lost leads? Leads play a vital role in marketing. But what happens when they lose interest? Is it worth the investment to find your lost leads and try to pick up where you left off with them? Reconnecting with lost leads can be more beneficial than generating new ones. Lost…

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know about customer retention

The most important things you should know about customer retention Every business owner knows how important their customers are. Every business owner makes an effort to keep their customers happy.  However, many businesses are missing some of the most important aspects of customer retention. Customer retention is about far more than good customer service. You already provide…

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Making Marketing Automation Affordable

What’s the secret to making marketing automation systems affordable? ‘Why are marketing automation systems so expensive?’ we hear you ask. Luckily for you, we’re going to share our top-secret tip for making marketing automation systems affordable for your small business. Marketing automation platforms take the load and carry out the mundane, repetitive tasks so that…

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Benefits of Implementing a CRM System for Your Business

Implementing CRM Every business is driven by its customers and implementing a CRM system is essential to managing your customers. Your customers should be the number one priority because they are directly responsible for promoting the growth of your business.  In addition to bringing in revenue, customers also provide purpose and direction to your company.…

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