The Risks of Neglecting CRM Software Leads

Customer Relationship Management (CRM) is essential when it comes to running a successful business. The latest CRM innovations will help improve your processes and workflow management. However, if you’re neglecting CRM software leads, you could be missing out on some big opportunities. CRM will assist you in streamlining lead generation and follow-up for conversions that count. In…

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nurture leads with email marketing

Nurture leads with email marketing using the inbound methodology. Inbound marketing is one of the most effective ways of driving online business. In this article, we’ll show you how you can nurture leads with email marketing, using the inbound methodology. Prior to inbound marketing, you probably had to take active steps to find and secure…

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4 Great CRM Public Speakers

In the world of CRM, some experts stand out for their flair, energy and innovation. Here are some of our favourite CRM public speakers. We think they are redefining how we think about B2B customer retention. Larry Augustin – an open-source trailblazer The CEO of SugarCRM is a constant voice in the CRM community. He…

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customer retention pros

In order to become the best, it is wise to learn from the best – and customer retention is no different. Any business that is looking to stay sharp and ahead of the pack needs to adopt the strategies employed by the customer retention pros.  Find new ways to retain customers and attract fresh new sales. How…

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Customer Retention Strategy

Companies stand or fall by their skills at retaining customers over the long-haul. With that in mind, here are some of the critical trends in B2B customer retention that you may have missed: Have a Customer Journey Strategy in operation At first, it might sound like simple jargon, but more and more businesses are modelling…

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retain customers

Any business relies on being able to retain a core of loyal customers who continually come back to purchase their goods and services. Without a solid core, firms rely on the ebbs and flows of the market, leaving them exposed when times are hard. Customer retention is a huge challenge. However, by investing in the…

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5 Best Blogs About Customer Management

Whether you’re working with CRM, e-commerce, accounting or ERP packages, staying up to date with the latest trends and developments is of paramount importance. It’s also vital to have a strong grasp of the key issues affecting the industry. Subscribing to a blog is a great way of keeping yourself current. However, with so many blogs…

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