Customer Retention
Want To Improve Your Growing Business? SOPs are the Answer.
We have some helpful insight with our Definitive Guide to Standard Operating Procedures. If you have a growing business, you probably consider your employees the heart that keeps the whole thing beating. In an ideal world, they’ll be organised individuals who use their initiative and are always 100% sure of what they’re meant to do and…
Read MoreWhat to check before sending your email marketing to clients
Have you ever had that moment where you have just hit send on a marketing email, only to realise your email contained a broken link or a typo? How embarrassing, right? These silly mistakes happen a lot easier than you think! But, we have all done it at some point. We might be email marketing…
Read MoreKeeping Your Existing Customers With CRM And Marketing Automation
Did you know that getting new customers costs 5-7 times more than keeping hold of the ones you’ve got? It’s true – the research doesn’t lie! https://www.outboundengine.com/blog/customer-retention-marketing-vs-customer-acquisition-marketing/ This means that you, as a business owner, need to make your customer retention strategies one of your top priorities. And it’s not just about repeat business; if…
Read MoreChamber of Commerce Interview with Jason for Thinking Business
When the Kent Invicta Chamber of Commerce wanted to interview little old me for their most recent issue of Thinking Business, I had two thoughts. One, it’s about time, and two, how can I get across how great we at Flowbird are to help businesses build value, enable our clients to develop, and grow their…
Read MoreIs SharpSpring Different From Other Marketing Automation Platforms?
Suppose you have a business, and you want to track customer engagement and deliver a personalised service to each individual. In that case, you’re going to need some marketing automation technology in your life. Connected to a CRM, marketing automation allows you to use customer data to discover your customers and what they care about.…
Read MoreMaximising Customer Revenue
If you’re a business owner, the chances are that you dedicate a sizeable chunk of your time (and budget) to enticing in new customers. Your marketing and advertising are second to none; you’ve got great deals and incentives in place that make you and your products or services super appealing. Not a day goes by…
Read MoreNew features of Pipedrive CRM
You really can’t afford to rest on your laurels in customer relationships as a business owner. So good CRM technology is essential for managing your interactions with your current customers – and potential new ones! A decent CRM system will help you build those customer relationships and streamline your business processes to increase your sales,…
Read MoreDoes your company need a CRM but experiences resistance from your sales team?
Customer interaction is undoubtedly one of the most important aspects of running a business. It allows you to build relationships with both established and potential customers, increase your sales, improve customer service, and streamline all those processes to increase profitability ultimately. And who doesn’t want that?! So, why is it that salespeople, managers and directors…
Read MoreHow Can Using a CRM System Make You 10x More Productive?
It’s easy for a business to become overwhelmed by copious amounts of information and data regarding customer transactions, employees and sales. If a business is unable to organise this data efficiently, then staff productivity will definitely be slowed to a crawl. Several businesses now rely on CRM (Customer Relationship Management) to streamline everyday workflow in…
Read MoreWhat is Web-Based ERP, and How Can it Grow Businesses
The key to business operation depends on business management solutions, resource utilisation, and planning. Therefore, the business will allocate the right resources in the right field, which will lead to effective business project execution. Any business needs to have a resource management system running since all businesses are about resources. Many companies have depended on…
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