Want To Improve Your Growing Business? SOPs are the Answer.

The Definitive Guide to Standard Operating Procedures

We have some helpful insight with our Definitive Guide to Standard Operating Procedures. If you have a growing business, you probably consider your employees the heart that keeps the whole thing beating. In an ideal world, they’ll be organised individuals who use their initiative and are always 100% sure of what they’re meant to do and…

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Chamber of Commerce Interview with Jason Rainbird

Chamber of Commerce Interview

  When the Kent Invicta Chamber of Commerce wanted to interview little old me for their most recent issue of Thinking Business, I had two thoughts. Read the full interview here. One, it’s about time, and two, how can I get across how great we at Flowbird are to help businesses build value, enable our…

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Relationships with your customers

why your relationships with your customers can make or break your business

Why Your Relationships with Your Customers Can Make or Break Your Business? The adage that the customer is always right still holds. Today, more than ever, new businesses need to appreciate how important it is to maintain happy customer relationships. Starting a new business is no mean feat. But masterful customer relationship management could be…

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