Implement a CRM Strategy for Smooth Customer Relationships
A key part of the challenge of creating a community is keeping in touch with your customer base. Flowbird offers a comprehensive Customer Relationship Management (CRM) package to do just that. With CRM processes in place, any queries can be automatically flagged up for support staff to deal with. Staff can receive automatic alerts when they need to contact key clients, and any invoices or orders will be processed efficiently.
Getting the underlying CRM processes right is essential when creating an inbound marketing campaign, and we have the experience and tools to put everything in place for your business. With the right newsletters, email messaging campaigns, social media strategy and CRM systems in place, your firm will be well placed to maximise its sales leads and turn them into sustainable revenues.
Our Key Driver is Results. Where do you want to go?
We are motivated to generate more business from your existing customers. The look and feel of your business is important, but at the end of the day, it’s sales that count.
A CRM system should see a good return on investment. We measure this not on an increase in activity but an increase in sales. This is as a result of generating good customer management.
A retained customer does not carry the costs of recruitment. Based on analytics, we will help you choose the best customers to retain and the best ways to do so.