Implement a CRM Strategy for Smooth Customer Relationships
A crucial part of the challenge of creating a community is keeping in touch with your customer base. Flowbird offers a comprehensive Customer Relationship Management (CRM) package to do just that. With CRM processes in place, any queries can be automatically flagged up for support staff to take action. The team can receive automatic alerts when they need to contact key clients, and any invoices or orders will be processed efficiently.
Getting the underlying CRM processes right is essential when creating an inbound marketing campaign, and we have the experience and tools to put everything in place for your business. With the right newsletters, email messaging campaigns, social media strategy and an operational CRM system, your company are well placed to maximise its sales leads and turn them into sustainable revenues.
Our Key Driver is Results. Where do you want to go?
We are motivated to generate more business from your existing customers. The look and feel of your business are essential, but at the end of the day, it’s sales that count.
A CRM system should see a good return on investment. We measure this in the increase in activity and sales — the result of good customer management. A retained customer does not carry the costs of recruitment. We will help you choose the best customers to keep and the best ways to do so based on analytics.