Insights: Sales Customised Dashboard

The sales dashboard is a customised collection of reports you collate and display.

Note: The number of reports you can have in your account is based on your subscription. 

 sales dashboard preview

With an Insights dashboard, you can:

  • Customise by adding and sorting your desired reports.
  • Share your dashboard with people in and outside of Pipedrive.
  • Show multiple pieces of reporting data in one shared window.

Creating a Dashboard

Note: You can have a maximum of 25 reports per dashboard.

To create a new dashboard, go to Insights and click ”+“ > Dashboard.

how to create a new dashboard

You’ll be asked to provide a name and section for your dashboard. Once you click ”Save,“ you’ll see your new dashboard under the specified section and an empty board on the right.

how to provide a name and section for your dashboard.

Adding Reports to Your Dashboard

Note: Only Professional and higher plans can create multiple dashboards.

Once you’ve created your dashboard,you can add reports to it using two methods.

Drag-and-drop: If you’ve already created reports in your Insights, you can drag reports from the left side panel directly into your dashboard.

how to drag reports

how You can also add reports to your dashboard

Report view: You can also add reports to your dashboard by opening one and clicking ”Add to dashboard.“

how to add reports

preview of an example of deal progress

Note: You can add the same report to multiple dashboards.

Customising Your Dashboard

The best thing about the Insights dashboard is that you can both resize and arrange your reports however works best for you.

There are several tools you can use in the dashboard to customise your view:

  • Pencil icon – takes you to the editor view for that report.
  • Move icon – hold this down to drag your report anywhere on your dashboard.
  • Resize icon – lets you stretch and shrink the size of your reports on the dashboard.

customising your dashboard

If you want to rename your dashboard, hover your cursor over the existing name and click the pencil icon.

how to rename your dashboard

Filters

Note: Using filters in your dashboard doesn’t change the data contained in the reports, just the data being shown in the dashboard. The quick filter is not supported in goals.

You also have filters you can use to change the data being displayed in your dashboard.

adding filters to display the dashboard differently

  • Period – shows data from within a fixed time period.
  • User – shows data linked to a specific user in your account.

If a filter you apply removes all of the data from a report, you’ll still see the empty report in your dashboard.

filter showing empty dashboard

Deleting Items

Note: Removing a report from your dashboard doesn’t delete it, you can still access and view it in your list of reports.

If you want to remove a report from your dashboard, use the move icon to drag the report to the bottom of the screen where it says remove from dashboard.

how to remove a report from your dashboard

To delete a dashboard entirely, click ”...“ > Delete in the top right corner.

how to delete your dashboard entirely

Note: You can also create copies of your dashboards by clicking ”...“ > Duplicate.

Sharing Your Dashboards

You can make your Insights dashboards visible to other people in a couple of different ways.

Sharing: You can share your dashboard by clicking the ”Share“ button in the top right corner.

how to share your dashboard

The first option you’ll have is to share internally with your team members. Click the search bar to see a list of team members you can share with, or type a name in directly.

internal share link of dashboard

You can also click ”Share as public link“ to generate a link you can send to people outside of your Pipedrive account.

public share link of dashboard

Click the copy icon to copy the link to your clipboard, or select ”+ Add new link“ to generate a different link to share.

Exporting: You can also export a PDF or PNG copy of your dashboard to your device, so you can save it or distribute it.

how to export a PDF or PNG copy of your dashboard to your device

Update Intervals

Note: When a user changes the update intervals for a dashboard, those changes are applied to every dashboard link created by that user.

To change the update intervals for a shared dashboard, two conditions must be met:

  • You have to be the creator of the dashboard link.
  • The link has to be opened in the browser it was created inhow to change the update intervals for a shared dashboard

If a different user opens the link, they’ll see the default update interval (one hour).

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