Managed Services

Our managed service offerings are pre-paid hours that can be used anytime across and within a month period. Work requests are made via our online portal and will be allocated as soon as possible. Our portal can be used to track progress on requested work and itemised time logs are available on request. There are 4 types are of options available. The more hours you purchase, the lower the hourly rate. There is no long term obligation.

Package 3

£225per month
  • 3 Hours per month on any aspect of your CRM or marketing automation package
  • (£225 + 20% tax)

Package 6

£420per month
  • 6 Hours per month on any aspect of your CRM or marketing automation package
  • (£420 + 20% tax)

Package 12

£780per month
  • 12 Hours per month on any aspect of your CRM or marketing automation package
  • (£780 + 20% tax)

Package 24

£1,440per month
  • 24 Hours per month on any aspect of your CRM or marketing automation package
  • (£1440 + 20% tax)
All services are delivered remotely. On-site services are invoiced at an extra £30 per hour plus 45p per mile travel. Excess work is charged at your current hourly rate package.

Existing clients can access the portal here

Flowbird Customer Portal

The Perfect Customer Lifecycle

By bridging the gap between sales and marketing, our goal is to increase the conversion at each stage of the sales process by 10%, so once fully implemented the compound increase in sales could reach 50% increase in sales. The goal is to build the perfect customer sales cycle, ensuring that every lead, prospect and customer is managed professionally and does not fall through the gaps.

The planning stage involves looking at your sales process, from attracting visitors to your website through to up-selling existing customers and asking for referrals.

To build the complete perfect customer sales process takes time and you may want to spread the process of several months. The end result is the same, the difference is how long your want the complete process to take.

The Perfect Customer Lifecycle helps paint a picture of your overall marketing campaign. A well-developed lifecycle shows your communication touch points with a customer through the key stages of interaction with your business:

All of our programmes come with the following software and services:

Our Marketing Automation Platform Functionality

Telephone Call Tracking

Call Tracking Numbers
MMS/SMS Text Campaign Scheduling
Dynamic Number Insertion (DNI)
Automated DNI Pool Analysis
Country Specific Number Insertion
Call Recording
Click to Call
Whisper Messages
Interactive Voice Response (IVR)
Automated Call Redirect
Geo IP based call routing
Phone Call Transcription
Call Analytics Dashboard
Call Forensics (Conversation Analytics)
Call Tracking with Google Analytics
Automated (Robo) Calling

Email Marketing

Contact Database
Contact Lists (Dynamic & Static)
Email Marketing
Newsletter Templates
Email Broker
Email Opt-In/Out Management
Optimised Email Deliverability (SPF, DKIM)
Split/Multi-Variate Tests
Dynamic Email Content
Drip Campaigns


LinkedIn Integration
Pinterest Integration
Facebook Integration
Twitter Integration
WordPress Integration
Pipedrive Integration
Google Analytics Integration
Google AdWords Integration
WordPress Plugin
Website Visitor Tracking
Zapier Integration
Google Calendar Integration
Office 365 Integration
Live Chat Integration
Salesforce Integration (Advanced Platform)
GotoWebinar Integration (Advanced Platform)

Landing Pages

Responsive Landing Pages
Landing Page Templates
Landing Page Designer
Microsite Builder
Https Landing Pages
Dynamic Content
Exit Intent Popups
Landing Page A/B Split Testing

Campaign Management

Social Media Posting
Advanced Goal Setting for Campaigns
Image Hosting
URL Shortener
Brand Management
Campaign Templates
Drip Campaigns
Event Marketing


Marketing Dashboards
Reporting & Analytics
Prospect Tracking
Contact Tracking
Visitor Timeline
Email Notifications
Custom Email Reporting (Advanced Platform)