4 Time-Proven Customer Retention Strategies

4 Time-Proven Customer Retention Strategies

Your customer retention strategies should be your top priority as a business owner. Studies have shown that acquiring new customers costs around 5-7 times as much as nurturing existing ones. Factor in the potential for up-sells and cross-sells during a long-term sales relationship, and it’s clear that retaining customers pays rich dividends. The question is,…

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7 Trends You May Have Missed About B2B Customer Retention

Customer Retention Strategy

Companies stand or fall by their skills at retaining customers over the long haul. With that in mind, here are some of the critical trends in B2B customer retention that you may have missed: Have a Customer Journey Strategy in operation At first, it might sound like simple jargon, but more and more businesses are…

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