Making CRM Work

“You need to make people who aren’t your customers wish they were,”  says Gary Vaynerchuk, author of The Thank You Economy.

Service is what sets you apart in the digital age, a reflection of your company’s personality which cannot be easily replicated and the one asset your competitors cannot undersell.  

A report commissioned by Flowbird is capturing insights from business leaders on customer relationships and technology.

Leading up to publication, the latest thought-provoking interview to be included will be available here for you to download.