About Flowbird - CRM consultancy built for real-world teams

We help growing businesses turn CRM into a connected revenue system, with clean data, smart automation and integrations that hold up day to day.

Independent and platform-agnostic by default, often supporting HubSpot, Pipedrive and Make.com, we focus on the system that fits your team, not a one-size setup.

Independent CRM consultancy, built for real operations

Flowbird is a UK-based CRM consultancy helping growing businesses design, rebuild and scale the systems that run their sales and operations.

We work across platforms including HubSpot, Pipedrive and Make.com, supporting teams that need more than basic setup. Our focus is not just implementation, but building systems that teams actually use, trust and rely on every day.

We believe strong systems start with clarity, not configuration. Before touching tools, we take time to understand how your teams work, how handovers happen, how decisions are made and where friction is quietly building.

Only then do we design CRM structures, automation and integrations that fit real workflows and remain stable as your business grows.

Teams usually work with Flowbird to achieve:

  • Reliable reporting and cleaner data foundations
  • CRM structures that support real sales and service processes
  • Automation that reduces manual work without losing the human touch
  • Integrations that remain stable as volume increases
  • Systems that scale without becoming fragile

This is why most teams come to Flowbird when they are ready to take their CRM and operational systems seriously.

Where we add value

The point most teams reach before they speak to us

You do not come to Flowbird because you need “a CRM”. You come when your current setup is no longer giving you clarity, and you want a safe, structured way to improve it without breaking what already works.

Teams usually reach us when:

  • Reporting exists, but no one fully trusts it
  • Automation helps in places, but feels fragile or inconsistent
  • Multiple tools are involved, but the gaps create messy data and confusion
  • Handover points between teams keep leaking information
  • Ownership is unclear, so the system slowly drifts over time

If this feels familiar, you are not behind. You are at a normal growth stage.

What tends to change after:

  • A clearer data model and naming that people actually follow
  • Fewer handover gaps, with cleaner ownership between teams
  • Automation that reduces manual work without hiding the truth
  • Integrations that behave properly and keep records consistent
  • Leadership visibility that supports decisions, forecasting and planning

Calm progress, week by week, with documentation so the system stays yours.

Quick sanity check, practical next step, no pressure.

Trusted across leading CRM and automation platforms

Flowbird Ltd — HubSpot Diamond Partner (UK CRM consultancy) Flowbird Ltd — Pipedrive Gold Partner (UK CRM implementation and optimisation) Flowbird Ltd — Make Silver Partner (UK automation and integrations)
ActiveCampaign integration support Workbooks CRM integration support Aircall telephony integration CloudTalk telephony integration Surfe CRM enrichment integration
Flowbird Ltd — UK CRM consultancy helping businesses stabilise automation, integrations and system foundations

Ready to Take Control of Your CRM and Systems?

If you are serious about improving how your CRM, automation and reporting perform day to day, the next step is simple. Start with a clear, practical conversation about your current setup.

We will review how your systems are structured today, identify where friction and risk are building, and help you define a realistic path forward. No generic recommendations. No rushed decisions. Just clarity and direction.

  • Understand what is actually holding your systems back
  • See where quick wins and structural improvements exist
  • Leave with a clear next step, not more uncertainty

This is how most of our long-term client relationships begin.

No pressure. No hard sell. Just practical guidance.

Why Flowbird exists

Flowbird was built on a simple belief. CRM should bring clarity and confidence to a business, not confusion and frustration.

Too often, companies invest in systems hoping they will create order, only to find themselves managing workarounds, second-guessing data, and relying on memory to hold everything together.

That gap between what technology promises and what teams actually experience is the reason Flowbird exists.

Our role is not to impress you with technical language or push you toward a particular platform. It is to understand how your business really operates, where friction is quietly building, and where the biggest opportunities for improvement actually sit.

If you are worried that a CRM conversation might become overly technical, it will not. We speak in plain terms, ask the right questions, and focus on what matters most to you. The goal is simple: to help you see your situation clearly and move forward with confidence.

Turning uncertainty into a clear plan

Most clients come to us with a feeling that something is not quite right, but they cannot always explain exactly what it is.

Processes have grown organically. Systems do not fully connect. Information lives in too many places. The result is a sense that things could work better, but no obvious starting point.

This is where Rebecca leads the discovery and scoping process.

Her role is to slow things down just enough to create clarity. Not to overcomplicate. Not to overwhelm. Simply to understand how your team works day to day and where effort is being lost.

Through structured, human conversations, she helps surface the root causes behind the symptoms. Where visibility is missing. Where manual work is creeping in. Where small improvements could unlock significant value.

Clients often say this is the moment things start to feel manageable again. Not because everything is solved instantly, but because there is finally a clear picture of what is happening and what the next steps should be.

From there, any recommendations are grounded in reality, shaped around your business, and focused on meaningful progress rather than surface-level change.

What happens after you say yes

For many businesses, the biggest concern is what happens after the decision is made.

This is where Emma leads.

Her focus is simple. Make sure every client feels supported, understood, and confident as changes take shape. No sudden handovers. No disappearing act. Just steady, consistent guidance from people who know the detail and care about the outcome.

She works closely with clients as systems are refined, helping teams adapt, build confidence, and make the most of the changes being introduced.

Questions are answered. Adjustments are made. Progress is monitored. Support remains close at hand.

This is where long-term relationships are built. Not through big promises, but through reliability, responsiveness, and a genuine commitment to helping clients feel in control of their systems again.

For many of our clients, this is the point where Flowbird starts to feel less like a supplier and more like a partner.

Start with a simple conversation

Most teams reach out when something feels harder than it should. Systems are in place, people are doing their best, but clarity is slipping and progress feels slower than it used to.

The first step is not a proposal or a plan. It is a calm, practical conversation to understand how things are working today, where friction might be building, and whether there is a better way forward.

  • Talk through how your CRM and systems are set up today
  • Explore where visibility, handovers or data confidence may be slipping
  • Leave with a clearer picture of what your next step should be

20 minute call · No pressure · Just clarity

Flowbird Ltd discovery call — UK CRM consultancy reviewing CRM setup, automation and integrations with a growing team