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At Flowbird, we aim to assist our clients in closing more opportunities and increasing their revenue by offering enhanced sales and marketing processes, deeper insights, and business reporting.
We're a team of highly experienced professionals in CRM, marketing, sales automation, and business management with extensive global expertise. Our main aim is to help businesses thrive by improving customer retention and achieving success through unique content, efficient process management, and cutting-edge automation technology.
At Flowbird, we highly appreciate your valuable insights. Your extensive business expertise plays a crucial role in driving our success. With over two decades of experience in software sales and marketing, we excel in providing client-centered CRM, automation, and business management solutions.
At the start of 2024, we were thrilled to become one of the patrons of the Kent Invicta Chamber of Commerce. As a Kent-based business, being given this opportunity to help other Kent businesses thrive
and evolve is an honour. This patronage allows us to give back to the community that has been instrumental in our growth, providing a platform for us to support, mentor, and collaborate with other local businesses.
Flowbird Ltd values trust and efficiency, whilst fostering a culture of support and encouragement. Through this, we empower each other to excel through open communication, taking ownership, and teamwork.
We celebrate our successes, tackle challenges with optimism, and take responsibility for ensuring our customers' best experience.
Individually accountable, each Flowbird team member stays positive when facing challenges, and is always learning to stay on top in the fast-paced CRM industry.
We value teamwork, appreciate the unique perspectives of each team member, and believe in working together with respect and understanding.
Flowbird has built CRM solutions for salespeople for the past ten years since introducing the Perfect Customer Lifecycle. Our engineers now have the opportunity to create an entirely new solution that will revolutionise how account managers, marketers, and customer success professionals operate as we continue our journey towards becoming a multi-product company.
We also have our top-secret sauce: the Revenue Ratio. It's our own powerful system that, when paired with an effective CRM system, becomes a tool for optimising performance, guiding decision-making, and ensuring long-term growth.
To find out more about about how these could benefit your business then get in touch with us today.
Respect
Are we listening to hear one another, or are we listening to understand?
We see the value in different skill sets and take time to understand one another personally and professionally. We strive to embrace varied backgrounds, ideas, and perspectives through open communication.
Communication
The GLUE to all our other values
It enhances the smooth process of getting work done and breeds trust between leadership and employees. We celebrate the good, review the bad and convey our thoughts and feelings with kindness & good intentions.
Ownership
A no-blame culture
Taking ownership of our role SHOUTS confidence and provides a positive customer experience. Individually, we are accountable for how we overcome challenges. Add a positive mindset, and we can always enhance how we work independently and as a team.
Teamwork
Our outcome is greater than the sum of our parts
We understand that no matter how small our part in a project, it is fundamental to the overall success of our work. There are so many varied roles within our team and we strive to be each other’s biggest cheerleaders whilst working towards a common goal.
Education
Being experts at what we do to stay one step ahead in the industry
Continuing Professional Development (CPD) is critical to what we do. Clients pay us to be the best at our services, and it’s our responsibility to be up-to-date and ahead of the game. The CRM world is constantly changing and diversifying, so we strive to allow time in our working day to learn and develop ourselves professionally.
We aren't exactly sure how the rubber duck became the unofficial mascot of Flowbird. It all began after we returned to in-person events following the Covid lockdowns, when we decided to bring a squeaky blue rubber duck to lighten the mood and bring smiles to people's faces.
From there, it took off, and now our Flowbird office is filled with rubber ducks. Every new team member receives some mini ducks, and if one of us sees a duck when we're out and about, it gets snapped and sent to the group chat! We also like to spread the rubber duck joy and bring them to every event, workshop or training session to hand out to attendees!
Our core values not only guide us in hiring professionals but also cultivate a culture where individuals love working here for "the people". While skills are highly valued, it is equally important for potential employees to share our core values because we firmly believe that great products are the result of the efforts of exceptional people.
Book a discovery call or send us an email, we're here to help