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Clear, frictionless customer communication and intelligence that helps your business thrive and integrates seamlessly in to your CRM system.

 
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We've partnered with Aircall to bring you the best integrations for your CRM

Aircall is a powerful, AI-driven customer communications platform that brings voice, SMS, WhatsApp, and social media together in one seamless interface. Trusted by over 20,000 companies, it integrates effortlessly with 100+ essential business tools—empowering teams to streamline workflows, enhance customer interactions, and drive business growth.

Benefit from performance insights and integrate Aircall with all your existing systems for better productivity.

What do we like about Aircall?

  1. AI-Powered Productivity: Aircall automates repetitive tasks and provides actionable insights through AI-generated call summaries, sentiment analysis, and trending topic identification, allowing teams to focus on building customer relationships.

  2. Seamless Integrations: With over 100 integrations, including popular tools like Hubspot, Pipedrive and Active Campaign, Aircall ensures bi-directional syncing, allowing CRM and helpdesk data to flow effortlessly into every customer interaction.

  3. Advanced Call Management: Features such as queue callback, smart routing, call analytics, and call monitoring enhance operational efficiency and productivity, ensuring calls are directed to the right team members and performance is optimised.

By partnering with Aircall, your business can enhance communication efficiency, improve customer support, and drive growth through intelligent, integrated solutions.

 

Aircall: The All-in-One AI-Powered Phone System For All Your Needs

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Unified Communication Channels

  • Voice Calls: Manage inbound and outbound calls with high-quality VoIP services.

  • SMS and MMS: Send and receive text messages directly from the Aircall interface.

  • WhatsApp Integration: Engage with customers on WhatsApp, ensuring a broader reach.

  • Social Media Integration: Monitor and respond to messages from various social media platforms.

AI-Powered Productivity & Call Management

  • Automated Call Transcription and Summaries: Transcribe calls and voicemails automatically, and receive concise summaries to quickly grasp key discussion points and essential topics.

  • Communication Analytics: Analyze speaking patterns with talk-to-listen ratios to enhance communication strategies and recognise key discussion topics.

  • Smart Call Handling: Use IVR and call routing to direct callers to the right team while offering queue callbacks for a better customer experience.

  • Call Recording & Monitoring: Record calls for quality assurance and monitor live calls to support training and performance improvement.

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Seamless Integrations & Collaboration

  • Seamless Integrations: Connect effortlessly with 100+ apps, including Pipedrive, HubSpot, and Make, to sync data and streamline workflows.

  • Smart Call Management: Use IVR, call routing, and queue callbacks to direct callers efficiently, while call recording and monitoring enhance quality assurance.

  • Enhanced Team Collaboration: Manage calls with shared inboxes, call commenting, and task assignments to improve responsiveness and teamwork.

  • Optimized Call Transfers: Ensure smooth handovers with warm transfers, allowing internal introductions before passing calls to the right team member.

Advanced Analytics & Security

  • Real-Time Call Monitoring: Track live calls to provide instant support, coaching, and quality assurance.

  • Detailed Analytics & Reporting: Access in-depth call metrics and generate custom reports based on key business objectives.

  • Strong Security & Access Control: Manage user roles, permissions, and two-factor authentication to safeguard sensitive data.

  • Instant System Updates: Make real-time adjustments to call flows, settings, and user configurations without downtime.

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Aircall integrates with your favourite CRM

Giving you complete control over your calls and workflows

 

Get in touch to see what Aircall can do for your business today!

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Get in touch today

Want to learn more about how we can help you integrate Make and streamline your workflows? Whether you're new to the world of CRM and automation, or already using one for your business, we help companies at every stage in their journey!

Book a discovery call or send us an email, we're here to help

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