Meet the Flowbird Team

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Jason Rainbird

Managing Director

Jason Rainbird is the founder and Managing Director of Flowbird Ltd, a CRM agency established in 2013. He specialises in helping businesses streamline customer relationship management and sales automation processes. Under his leadership, Flowbird has become a trusted provider of CRM solutions using platforms like HubSpot and Pipedrive, enabling businesses to automate sales pipelines, improve customer engagement, and enhance productivity.
Jason’s expertise focuses on simplifying complex sales systems to drive growth for his clients.

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Rebecca Alksnitis

Commercial Director

With over 25 years in sales and strategic management, Rebecca started as one of the youngest Contract Managers for a FTSE telecoms company, later managing an EMEA distributor network. She specialises in negotiation, supply chain management, and creating effective sales strategies.
Rebecca is passionate about helping companies grow through strategic selling and customer retention.

When she's not at work, Rebecca loves to travel, particularly by train, and has a passion for discovering new places.

 

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Emma Everest

Client Services Director

Emma is our client services director, where she plays a pivotal role in managing and supervising a wide array of projects.
Her responsibilities include effectively delegating tasks to team members and providing them with the necessary guidance and support to ensure the seamless and successful delivery of projects, regardless of their size or complexity.

In her spare time, Emma enjoys creative activities and fun outings with her family.

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Gavin Tanton

Operations Manager

As our operations manager, Gavin makes sure the job always gets done. He ensures that client agreements are delivered, manages our internal systems and works on client projects.

Gavin's hobbies include Golf, Fishing and Drone Flying and also enjoys trips away with family and friends.

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Louis Tomlinson

Sales Manager

Focused on helping businesses win more deals, Louis draws on his background in Sales and CRM management to establish sales strategies to drive revenue growth.

When not at work, Louis is susceptible to injuring himself pursuing his hobby of skateboarding.

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Roshan Rai

Lead Integration Engineer

Lead Integration Engineer Roshan is our coding genius with a computing degree and is one of our accredited Make specialists. He uses automation and code to create whatever integration your business needs.

When the day ends, find him and his adorable dog Snowie exploring the great outdoors.

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Gopika Kumar

CRM Data and Reporting Specialist

As a CRM Data and Reporting Specialist, Gopika helps businesses unlock the full potential of their customer data. With a passion for data-driven strategies and a background in Business & PR, she helps to enhance customer experiences and optimise engagement across all touch points. She has extensive experience in campaign management, plus database segmentation for precise targeting and providing key performance metrics.

Gopika's an avid traveller and a food enthusiast who loves exploring new destinations and discovering unique flavours from around the world, always on the lookout for the next exciting adventure.

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Abi Smith

CRM and Marketing Automation Project Co-ordinator

Abi is our CRM and Marketing Automation Project Co-ordinator skilled in HubSpot, email marketing, and automation. She is also our Active Campaign specialist.
Abi focuses on optimising customer relationships, streamlining marketing processes, and creating targeted initiatives to drive engagement and growth. She collaborates with teams to ensure smooth project execution and is dedicated to delivering outstanding marketing results.

In her free time, Abi enjoys spending time with her ponies, exploring the countryside, and supporting her local kennel.

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Hanne Jessen

CRM & Automation Executive

Hanne supports our clients with their CRM and Automation, specialising in Pipedrive.
With a background as a Production Manager and Video Editor for nearly five years, she has honed her skills in organising shoots, editing videos, and liaising with clients.
Hanne also volunteered for TEDxFolkestone, gaining valuable experience that she's passionate about utilising when supporting our clients with their Pipedrive accounts.

Hanne loves attending live shows, going on long walks and spending time with family, and has a passion for video editing.

 

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Rupendra Kanwar

Integration Engineer

Rupendra has a Master’s Degree in Computer Engineering and is one of our accredited Make specialists.
Rupendra is passionate about the programming world and its infinite possibilities. He's ambitious about new software development techniques and embracing the change with further advancement.

During his time off work, he likes doing DIY and outdoor activities.

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Sanskar Thapa

Integration Engineer

Sanskar is one of our brilliant Integration Engineers at Flowbird and an accredited Make specialist. A graduate of the University of Bath with a degree in Computer Science, he leverages his background in Fintech and Data Analysis to integrate complex systems, making sure they achieve our customers goals.

Outside of the office, Sanskar enjoys staying active at the gym or spending time outdoors rock climbing and hiking.

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Claudia Sayago

Technical Author/Trainer

With over seven years of experience as a Software Test Engineer, Claudia is our dedicated technical author and trainer who specialises in creating high-quality technical documentation that supports both clients and our team throughout the CRM integration process.

Claudia loves going for long walks in the countryside with friends and enjoys chats and coffees with them.

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Nidhi Jani

Sales Development Representative

Nidhi is a dedicated member of Flowbird's sales team, with 14 years of B2B sales experience. Her self-driven and passionate approach to sales has made her an invaluable asset, consistently supporting her colleagues and fostering collaboration.
Nidhi believes in building strong relationships with clients and is committed to understanding their unique needs.

Outside of work, she enjoys staying active through spinning and outdoor adventures or spending quality time with her family on holidays.

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Priya Unnikrishnan

Sales Development Representative

Bringing 14 years of diverse experience in banking, sales, and portfolio management to her role at Flowbird, Priya's enthusiasm and passion for sales are clear in how she connects with clients.
Priya has an incredible ability to analyse customer pain points and deliver tailored solutions that ensure customer satisfaction, as well as lasting bonds.
 
Outside of her professional life, Priya enjoys spending quality time with her family, often taking long walks out in nature.
 
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Leanne Masterson

Financial Controller

With a strong business background and a passion for organisation, Leanne streamlines financial processes and supports executive operations. She manages customer financial records and ensures the day-to-day activities run smoothly.
Her attention to detail and proactive approach help her anticipate customer needs and solve problems efficiently. Leveraging her business acumen, she provides valuable insights into Flowbird's financial aspects.

She loves jetting off to sunny destinations, sipping cocktails, and spending time with her family in her free time.

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Kirsten McNee

Marketing Executive

Kirsten is our talented marketing and design executive, who manages Flowbird's inbound marketing, branding, and social media accounts. With an MA in Illustration, Kirsten has over 10 years of experience in her field, and her expertise in visual communication and marketing plays a vital role in shaping our brand identity and enhancing our online presence.

When not in the Flowbird office, Kirsten spends time running her own award-nominated product design business, hosting print-making workshops or spending time with family and friends.

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Dexter

All Round Good Boy

Dexter's been with Flowbird from the start, when Jason and Angie were working out of their garage creating the foundations of what has become Flowbird.
He doesn't have a specific job role, but he's very skilled at what he does.

Continued Personal Development at Flowbird

At Flowbird, we believe CPD is critical to our work. In a constantly evolving technical landscape, where our software partners continually update their products to stay at the forefront of their industries, it's important to us to maintain a promise to our clients that they are getting the best service possible.

To achieve this goal, we allocate time in our working day to learn and develop ourselves professionally. This has led to our team achieving Gold status and Hubspot Diamond status, among others.

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