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Jason Rainbird
Managing Director
Jason Rainbird is the founder and Managing Director of Flowbird Ltd, a CRM agency established in 2013. He specialises in helping businesses streamline customer relationship management and sales automation processes. Under his leadership, Flowbird has become a trusted provider of CRM solutions using platforms like HubSpot and Pipedrive, enabling businesses to automate sales pipelines, improve customer engagement, and enhance productivity.
Jason’s expertise focuses on simplifying complex sales systems to drive growth for his clients.
Rebecca Alksnitis
Commercial Director
With over 25 years in sales and strategic management, Rebecca started as one of the youngest Contract Managers for a FTSE telecoms company, later managing an EMEA distributor network. She specialises in negotiation, supply chain management, and creating effective sales strategies.
Rebecca is passionate about helping companies grow through strategic selling and customer retention.
When she's not at work, Rebecca loves to travel, particularly by train, and has a passion for discovering new places.
Emma Everest
Client Services Director
Emma is our client services director, where she plays a pivotal role in managing and supervising a wide array of projects.
Her responsibilities include effectively delegating tasks to team members and providing them with the necessary guidance and support to ensure the seamless and successful delivery of projects, regardless of their size or complexity.
In her spare time, Emma enjoys creative activities and fun outings with her family.
Gavin Tanton
Operations Manager
As our operations manager, Gavin makes sure the job always gets done. He ensures that client agreements are delivered, manages our internal systems and works on client projects.
Gavin's hobbies include Golf, Fishing and Drone Flying and also enjoys trips away with family and friends.
Louis Tomlinson
Sales Manager
Louis blends strategy, enthusiasm, and tech-savvy insights at Flowbird, crafting CRM solutions and sales strategies that drive real results.
As the resident Pipedrive expert, he helps clients simplify complex sales processes, build stronger customer relationships, and boost revenue. Committed to continuous learning, Louis empowers teams and clients alike, championing automation and AI to streamline success.
Away from the office, you'll find him skateboarding—embracing the thrills and occasional spills with the same determination he brings to every deal.
Roshan Rai
Lead Integration Engineer
Lead Integration Engineer Roshan is our coding genius with a computing degree and is one of our accredited Make specialists. He uses automation and code to create whatever integration your business needs.
When the day ends, find him and his adorable dog Snowie exploring the great outdoors.
Gopika Kumar
CRM Data and Reporting Specialist
As a CRM Data and Reporting Specialist, Gopika helps businesses unlock the full potential of their customer data. With a passion for data-driven strategies and a background in Business & PR, she helps to enhance customer experiences and optimise engagement across all touch points. She has extensive experience in campaign management, plus database segmentation for precise targeting and providing key performance metrics.
Gopika's an avid traveller and a food enthusiast who loves exploring new destinations and discovering unique flavours from around the world, always on the lookout for the next exciting adventure.
Abi Smith
CRM and Marketing Automation Project Co-ordinator
Abi is our CRM and Marketing Automation Project Co-ordinator skilled in HubSpot, email marketing, and automation. She is also our Active Campaign specialist.
Abi focuses on optimising customer relationships, streamlining marketing processes, and creating targeted initiatives to drive engagement and growth. She collaborates with teams to ensure smooth project execution and is dedicated to delivering outstanding marketing results.
In her free time, Abi enjoys spending time with her ponies, exploring the countryside, and supporting her local kennel.
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Kieran Slattery
CRM Sales Executive
With 7 years of sales experience, including account management and customer relationship roles, Kieran excels at connecting with clients and delivering tailored solutions. His outgoing personality and strong communication skills enable him to build lasting relationships.
After spending the last 2 years travelling across Australia and South East Asia, Kieran has gained a broader perspective and developed strong adaptability.
Outside of work, he enjoys going to the gym, spending time outdoors, and socialising with friends and family.
Hanne Jessen
CRM & Automation Executive
Hanne supports our clients with their CRM and Automation, specialising in Pipedrive.
With a background as a Production Manager and Video Editor for nearly five years, she has honed her skills in organising shoots, editing videos, and liaising with clients. Hanne also volunteered for TEDxFolkestone, gaining valuable experience that she's passionate about utilising when supporting our clients with their Pipedrive accounts.
Hanne loves attending live shows, going on long walks and spending time with family, and has a passion for video editing.
Ose Okoh
CRM & Data Operations Executive
Ose keeps customer data in order. He cleans it, formats it, and makes sure it moves smoothly into the CRM, ready for sales and marketing to use. If something is going into HubSpot, he ensures it is accurate, consistent, and ready to perform.
His role goes beyond data entry. Ose supports clients through the entire HubSpot implementation process, offering practical advice and keeping everything aligned to their commercial goals. He helps teams get value from their CRM, not just software.
Outside work, Ose is usually on the football pitch, in the gym, reading a book or taking time to reset.
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Emilie Foster
Marketing and CRM Automation Executive
Emilie is our Marketing and CRM Automation Executive, with a degree in Digital Marketing and Communications from the University of Greenwich. She specialises in HubSpot, marketing automation and CRM strategy, supporting internal marketing initiatives and helping the business work more efficiently through streamlined processes and data-driven insights.
Outside of work, she enjoys running to stay active and bakes for fun whenever she gets the chance.
Sanskar Thapa
Integration Engineer
Sanskar is one of our brilliant Integration Engineers at Flowbird and an accredited Make specialist. A graduate of the University of Bath with a degree in Computer Science, he leverages his background in Fintech and Data Analysis to integrate complex systems, making sure they achieve our customers goals.
Outside of the office, Sanskar enjoys staying active at the gym or spending time outdoors rock climbing and hiking.
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Theo Brown
CRM Consultant
Theo’s journey into CRM started in a different world. From personal training to sales and now consulting, he brings a rare mix of people-first thinking and data-led problem solving to every project.
At Flowbird, Theo helps businesses get more from their customer relationships. He focuses on improving processes, boosting engagement, and turning CRM systems into tools that deliver clear, commercial value. From setup to reporting, his work is built around insight and impact.
When he is not working with clients, Theo is usually spending time with family and friends or training in MMA and Brazilian Jiu-Jitsu.
Leanne Masterson
Financial Controller
With a strong business background and a passion for organisation, Leanne streamlines financial processes and supports executive operations. She manages customer financial records and ensures the day-to-day activities run smoothly.
Her attention to detail and proactive approach help her anticipate customer needs and solve problems efficiently. Leveraging her business acumen, she provides valuable insights into Flowbird's financial aspects.
She loves jetting off to sunny destinations, sipping cocktails, and spending time with her family in her free time.
Rupendra Kanwar
Integration Engineer
Rupendra has a Master’s Degree in Computer Engineering and is one of our accredited Make specialists.
Rupendra is passionate about the programming world and its infinite possibilities. He's ambitious about new software development techniques and embracing the change with further advancement.
During his time off work, he likes doing DIY and outdoor activities.
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Joe Tanton
Outreach Engagement Co-ordinator
Joe brings energy, creativity, and heart to every event he promotes. Passionate about connecting people and creating meaningful experiences, he plays a key role in building awareness and engagement across Flowbird's outreach activities.
With a natural flair for communication and a deep commitment to community, Joe ensures that every event is well-publicised and warmly welcomed.
When he’s not working, Joe finds joy in staying active, exploring new places, and sharing meaningful moments with friends and family.
Dexter
All Round Good Boy
Dexter's been with Flowbird from the start, when Jason and Angie were working out of their garage creating the foundations of what has become Flowbird.
He doesn't have a specific job role, but he's very skilled at what he does.
