Home | Customer Growth Consultancy 2017-12-01T17:30:52+00:00

We’re your Customer Growth Consultancy

We help businesses acquire, engage and retain customers

25 THINGS YOU SHOULD AUTOMATE

Do you have a need to Grow Your Customer Base?

This free guide gives you a 3-step process to create a lead magnet – a powerful piece of content that pulls in the customers you want.
 
You’ll also find 19 proven lead magnet ideas that you can start using right now. The guide covers: 
 
  • What a lead magnet is (it’s probably not what you think)
  • Why you should use lead magnets
  • How to start using lead magnets in your business 
Download Our Guide Now
flowbird-a-guide-to-capturing-leads

Your Customer Growth Consultancy and Specialists In Marketing Automation

Do You Have the Perfect Sales Cycle?

We implement the following processes and help you acquire, engage and retain customers.

Re-engage

Re-engage Unconverted Leads

Re-engage with leads that haven’t bought from you yet - these leads have the lowest risk but have the highest potential of return.

Re-engage Unconverted Leads

Re-engage with leads that haven’t bought from you yet – these leads have the lowest risk but have the highest potential of return. By tracking these leads and marketing to them in a personalised way you can re-engage and bring them back into the sales funnel.

Capture New Leads

A missed opportunity is always your biggest expense! Capture all your lead information into 1 powerful management platform.

Capture New Leads

A missed opportunity is always your biggest expense! Capture all your lead information into 1 powerful management platform.

Systematise Sales Conversion

Create the perfect customer lifecycle and increase your revenue. If you get X number of leads and convert Y% to customers you’ll generate £Z revenue.

Systematise Sales Conversion

Create the perfect customer lifecycle and increase your revenue. If you get X number of leads and convert Y% to customers you’ll generate £Z revenue.

Get Referrals

It’s hard to get a better lead than one that has been sent from a strong referral! Referrals are an excellent resource for business but it’s about doing enough and communicating the right message to get those referrals coming in.

Get Referrals

It’s hard to get a better lead than one that has been sent from a strong referral! Referrals are an excellent resource for business but it’s about doing enough and communicating the right message to get those referrals coming in.

Upsell

Upsell Existing Customers

Increase your upsell as a result of your marketing efforts - keep a handle on your customers by keeping in regular contact.

Upsell Existing Customers

Increase your upsell as a result of your marketing efforts – keep a handle on your customers by keeping in regular contact.

Make It Easier To Purchase

Optimise your customer experience, track what people are doing and how they are engaging with your product.

Make It Easier To Purchase

Optimise your customer experience, track what people are doing and how they are engaging with your product.

Long Term Nurture

People buy when they are ready, not when you’re ready to sell! Automation allows you to nurture prospects and customers through the sales funnel.

Long Term Nurture of Prospects and Customers

People buy when they are ready, not when you’re ready to sell! Automation allows you to nurture prospects and customers through the sales funnel. By automating this process, it gives you more time to spend on the qualified leads.

Generate New Traffic

Increase your website traffic through your advertising and marketing efforts. Start tracking your visitors, capture lead information and start sending targeted information based on their interests.

Generate New Traffic

Increase your website traffic through your advertising and marketing efforts. Start tracking your visitors, capture lead information and start sending targeted information based on their interests.

Implementation Process

We will analyse the sales and marketing of a single product or service that your business sells. This analysis will reveal opportunities for improvement and provide a focus for your MarketingFlow

  • Identify a single product or service to focus on in your MarketingFlow
  • Identify a single gap in your sales and marketing efforts to address and solve

By directly addressing the gap in your sales and marketing efforts, we will then identify a single and narrow tactic for your business. Together, we will co-create
an action plan that lays out the assets, content, tools, and skill required to execute the MarketingFlow for your business.

  • Identify a single, narrow tactic to address your sales and marketing gap
  • Plan out the assets and content needed to build and launch the tactic a week later

We will use your content and assets to build the sales and marketing automation and we will test launch our tactic to a segment of your customers.

  • Build tactics and import relevant contacts
  • Test launch your sales and marketing tactic to a subset of customers

After the test launch, we will monitor the performance of your sales and marketing process through the dashboard. We will optimise your content and any other
elements of the campaign before we go for a broader launch.

  • Reporting dashboard built for main user
  • Review test launch results
  • Optimise content and processes for a broader launch

We will map your next move by reassessing your needs and developing your next Action Plan for continued success. By repeating the process, we will see incremental improvements to your business.

  • A new assessment on your business now the first tactic has launched
  • Clear Action Plan on next steps for continued progress

Marketing Automation Delivers

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45% of the activities people are paid to perform could be automated
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49% of companies are currently using marketing automation
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Marketing automation drives a 14.5% increase in sales productivity
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Achieve a 12.2% reduction in your marketing overheads
Email Marketing Tips Download

Download our ebook: 25 Things Every Small Business Should Automate

Discover the six areas automation can help you:
  1. Gain (and retain leads)
  2. Organise your sales process
  3. Optimise your sales process with e-commerce
  4. Provide great customer service
  5. Promote events
  6. Complete routine office tasks
Download Now
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Our Core Values

Our values are simple: hard work and honesty.

Hard work is essential when we know how difficult it can be to win business – that’s why we go above and beyond to help you do so.

We take a client-centred approach –  your honesty is vital for our work to be successful. If you do not like something we do or suggest, then tell us. If we can change it, we will. Though we believe that our methods will increase your business leads, it is ultimately your business and we value your choices and opinions.

Some of Our Customers

Online Education Software

Codio

SAP Business One Partner

Seidor UK

Membership Organisation

The Association of Social Care Professionals

Software Company

Orbis Software

Hotel & Wedding Venue

Little Silver Country Hotel

Design Agency

IPOS

eCommerce Beauty Tools

First Trade Ltd

Warehouse and Distribution

Fileder Filter Systems Ltd

Health & Safety Consultancy

Britrisk Safety

Accountancy Firm

Abacus Accountancy

Latest News

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Trusted Partners

We work with a number of different partners on a daily basis to help us deliver our services.

Infusionsoft Certified Partner
ActiveCampaign Marketing Automation Software
TeamWork Project Management Software
Xero Accounting Software