Flowbird + HaloCRM

A Smarter Way to Power Customer Relationships

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Flowbird is now offering HaloCRM

At Flowbird, we help businesses overcome technology challenges through strategy, innovation and adoption. We are excited to announce that we are now offering HaloCRM, a modern all-in-one platform that brings together sales, marketing and customer service into a single, unified experience.

Whether you are an ambitious small business or a complex enterprise, we tailor each solution to your needs.

Why choose HaloCRM?

HaloCRM is part of the award-winning Halo platform, trusted by more than 300,000 users worldwide. It offers a clean and intuitive experience that enables teams to collaborate, automate and grow without complexity.

With no-code configuration, powerful workflow automation and robust reporting, HaloCRM helps teams to:

Improve visibility across the sales pipeline
Deliver exceptional customer service
Automate marketing and communication journeys
Strengthen customer success and retention

Omnichannel Support

Support your customers wherever they are—email, chat, voice, social or web. HaloCRM brings every channel together into one unified view, so agents never lose track of a conversation and customers always get a consistent experience.

Seamlessly switch between channels mid-ticket
Keep full context across every interaction
Access in-depth, cross-channel reporting

Powerful, Built-In Ticketing

At its core, HaloCRM is a robust ticketing solution, built with decades of industry experience. Every customer message becomes a prioritised, actionable ticket—routed to the right agent with the full story behind it.

Automatically capture and categorise enquiries
Prioritise and assign tickets with no manual work
Centralise all customer communication in one place

Automation That Works for You

Cut down on busywork and help your team focus on what matters. HaloCRM’s automation engine handles ticket routing, updates, and suggestions so your agents can deliver faster, more accurate support.