Tier 1
Starter
£1,250 (exc VAT)
Best for teams that need a clean, usable system with the core structure set up properly from the outset.
Core scope
- Business and process scoping
- Account setup and initial user invitations
- Admin configuration training
- Pipeline and custom field setup
- Core automations and standard templates
- Project management support
Protects you from
- building too much too early
- launching with a system your team won’t use
- creating avoidable rework in the next phase
When to move up
Choose Comprehensive instead when the work needs broader workflow, reporting or permissions structure from day one.
Tier 2
Comprehensive
£3,250 (exc VAT)
Best for teams that need broader workflow, reporting and operational structure built in from the start.
Core scope
- Everything in Starter
- Broader automation and template coverage
- Additional pipeline configuration
- Permissions and visibility groups
- Reports, shared dashboard and formula fields
- Scheduler, training and added implementation support
Protects you from
- workflows breaking as the business grows
- inconsistent data across teams
- reporting that looks right but is not trusted
When to move up
Add bespoke work when the requirement extends beyond core CRM implementation into integrations, AI or wider operational design.
Bespoke Addition
Bespoke Extensions
Add to Starter or Comprehensive when your requirements go beyond the core implementation.
Typical examples
- Deeper integrations
- AI agents and custom workflows
- Data enrichment services
- VoIP setup and related services
Why this exists
Some requirements should not be squeezed into a fixed package. Bespoke extensions let you extend the system where it matters most.
Protects you from
- forcing advanced needs into the wrong package
- buying tools or licences that do not fit
- costly rework from missed dependencies
Pricing model
Scoped separately around the requirement.
