Print estimates in HubSpot, minutes after they are raised.

Estimates from Tharstern reached HubSpot through PHP scripts on a local machine, written by someone who had since left. Nobody could maintain them. Flowbird rebuilt the integration in Make.

✦

Every minuteNew estimates checked in working hours

✦

2 businessesPrint and labels, one integration

✦

On-premisesTharstern reached securely

✦

SupportedNo longer one person's scripts

UK print and labels group
Tharstern, on-premises · HubSpot, connected with Make

THE SOLUTION

A secure route to Tharstern, and integrations anyone can support.

Tharstern runs on-premises with its API behind a firewall. Flowbird deployed a tunnel agent on a virtual machine inside the network, so Make can reach the API securely, then rebuilt the scripts as Make scenarios.

✓Tharstern API reached through Flowbird Tunnel, not an open firewall

✓Live estimates for both businesses picked up every minute, 7am to 6pm on weekdays

✓Estimate attachments carried across with each estimate

✓Integrations visible and maintainable in Make

TharsternPrint MIS, on-premises

→

Flowbird TunnelSecure connection

→

HubSpotSales

FROM ESTIMATE TO HUBSPOT

Tharstern estimate→Secure tunnel→Make→HubSpot

KEY OUTCOMES

✦Supported integrations

✦Estimates in HubSpot quickly

✦No firewall opened

✦Knowledge no longer in one head

OUR APPROACH

1Inherit

Document what the existing PHP scripts did, step by step, before changing anything.

2Connect

Install a tunnel agent on a virtual machine so Make can reach the Tharstern API.

3Rebuild

Recreate each script as a Make scenario, improving the Tharstern to HubSpot flow.

4Hand over

Leave integrations the team can see, monitor and change.

THE RESULTS

✦SupportedIntegrationsNo longer dependent on scripts nobody could maintain.

✦MinutesEstimate to HubSpotSales see new estimates almost as soon as they are raised.

✦SecureOn-premises accessThe API is reached through the tunnel, with the firewall kept closed.

✦BothBusinessesPrint and labels estimates handled by the same integration.

THE LASTING VALUE

A print MIS and a CRM that stay in step, and stay supported.

A Flowbird case study for a UK print and labels group whose name is not published. For how the connection works, read about Flowbird Tunnel.

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