Building processes that generate leads from your website, convert these leads into customer and help you retain customers is what we do.

Flowbird is specialist business process management agency with a focus on customer relationship management.


Old style marketing is dead.  Today you need to engage your audience. HubSpot is the leading Inbound Marketing software available today. Designed to turn your website into a lead generation machine.  Read more...
Do you wish you could turn back time? Or have you every said, if only we had known! With a business activity management system you could be alerted to business issues within your organisation as soon as they happen. Giving you the chance to take action before it is too late. Read more...

CRM Consultancy

Everybody knows that customers are the life blood of any business yet seldom do companies implement processes to ensure that customer retention is a priority.  If you have the need to increase the number of customers you have and retain these customers for the long-term, our CRM consultancy services can help 

We all love free stuff: click on the image to download

We have loads of free resources to help you get you marketing off to a flying start. Simply click on the button to access the file.
  • All available to download immediately
  • Different subjects and levels of ability
  • Lots of information on how to expand your social media reach
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Free resources for you to download today

We’ve added several ebooks and pdfs that you can download to launch your online marketing. Covering every level of ability and subject, we hope you’ll find something you’ll enjoy.


6 Metrics Your Boss Needs to Know

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The Step-by-Step Guide to Mastering the Design & Copy of Calls-to-Action

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Sales Statistics

If you would like to have statistics better than this in your company, then KnowledgeSync could be the answer.

percent of sales people never follow up with a prospect
percent of sales people make a second contact and stop
percent of sales people only make three contacts and stop
percent of sales people make more than three contacts
percent of sales are made on the first contact
percent of sales are made on the second contact
percent of sales are made on the third contact
percent of sales are made on the fourth contact
percent of sales are made on the fifth to twelfth contact

KnowledgeSync can drive efficient into your business

  • If a customer is overdue . . . re-send them their invoices.
  • If a client has decreased their purchases . . . notify their account manager.
  • If there are excessive discounts . . . put the order on hold.
  • If a lease is about to expire . . . notify the supplier.
  • If a PO is unapproved . . . alert our office manager.
  • If a supplier has raised their prices . . . send a chart of the increases.
  • If a shipment could fulfill back orders . . deliver a report of those orders.
  • If a potential sale is for an overdue client . . notify the account manager.
  • If we have a new price list . . . distribute it to all staff.